Returns
Not completely satisfied with your Zuno tracker? We offer a hassle-free 7-day return policy with free shipping on returns.
7-Day Returns
Return any item within 7 days of purchase for a replacement product.
Free Shipping
We provide prepaid return shipping labels for all eligible returns.
Full Customer Satisfaction
We're committed to ensuring you're completely satisfied with your purchase.
How to Return Your Item
Initiate Return
Contact our support team within 7 days of purchase to request a return. Provide your order number and reason for return.
Get Return Label
Once approved, we'll email you a prepaid return shipping label. Print the label and attach it to your package.
Ship Item Back
Package your item securely with all original packaging and accessories. Drop off at any authorized shipping location.
Replacement Shipped
Once we receive and inspect your return, we'll process your replacement product and ship it to you within 3-5 business days.
Return Conditions
Unopened & Sealed
EligibleOpened but Unused
EligibleUsed but Functional
EligibleDamaged or Defective
EligiblePersonalized/Custom Items
Not EligibleReplacement Options
Standard Shipping
3-5 business daysReplacement product shipped to you
Express Shipping
1-2 business daysFast delivery for urgent replacements
Same Product
3-5 business daysIdentical replacement of your original item
Upgrade Option
3-5 business daysUpgrade to newer model if available
Items Not Eligible for Return
Items purchased more than 7 days ago
Items that show signs of wear beyond normal testing
Personalized or custom-engraved items
Gift cards and promotional items
Items purchased from third-party sellers
Products that have been modified or tampered with
Return Requirements
- •Item must be in original condition
- •All original packaging and accessories included
- •Proof of purchase required
- •Return authorization number required
- •Prepaid shipping label must be used
Contact Information
Returns Department
support@zunotags.com
Response Time
Within 24 hours
Processing Time
3-5 business days for replacement
Shipping
Free return shipping
Ready to return your item?
Contact our returns team to start the return process. We're here to make it as easy as possible.